Shipping policy
Processing & Shipping Time
Orders are processed within 1–2 business days. Once shipped, delivery typically takes 3–6 business days, depending on your location and selected shipping method. Please note that shipping times may vary during holidays or due to carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on your location and chosen delivery speed.
Returns
We want you to love what you ordered. If you’re not completely satisfied, you may return unworn, unwashed items within 14 days of delivery.
Please note: customers are responsible for return shipping costs, and original shipping fees are non-refundable.
To initiate a return, please contact us at consuelo@chairezvilla.com.
Questions?
We're happy to help—reach out anytime at consuelo@chairezvilla.com.
