What types of products does Chairez Villa offer?

Chairez Villa specializes in a curated selection of stylish and comfortable athleisure wear. Our product range includes items such as the Softest Derma Everyday and Flare Leggings, designed to provide versatility for both workouts and casual outings.

What materials are used in your athleisure wear?

Our athleisure wear is crafted from premium fabric blends that prioritize comfort and durability. These materials are selected to ensure a flattering fit while allowing for ease of movement, making them suitable for various activities.

How do I care for my athleisure wear?

To maintain the quality of your athleisure wear, we recommend washing in cold water with similar colors and avoiding bleach. It is advisable to tumble dry on low heat or hang dry to preserve the fabric's integrity and elasticity.

What is your return policy?

Chairez Villa has a 14-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. Customers are responsible for return shipping costs, and original shipping fees are non-refundable.

How long does shipping take?

Orders are processed within 1–2 business days. Once shipped, delivery typically takes 3–6 business days, depending on your location and the selected shipping method. Please note that shipping times may vary during holidays or due to carrier delays.

Can I exchange an item?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and make a separate purchase for the new item once the return is accepted.

How will I know if my return has been approved?

Once we receive and inspect your return, we will notify you via email regarding the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.

Who can I contact for further questions?

If you have any additional questions or need assistance, please reach out to us at consuelo@chairezvilla.com. We are here to help you with any inquiries you may have.